A paper-based document simply doesn’t offer the same flexibility a digital Will offers. If you have created your Will with the assistance of an Estate Planning lawyer, when you want to make any changes you will need to visit the lawyer’s office. The process can be time-consuming and expensive. Using a digital platform for your Estate Plan means you never need to step foot in a lawyer’s office again.
Ease of Access (Always online)
When you create a Will using an online platform like Safewill you can make changes or access the document from anywhere in the world - using your mobile phone or any other digital device. If you’re on holidays abroad and circumstances change you can easily access your documents online to make changes.
Safewill’s yearly subscription model means you can update the document as many times as you like - whenever you like. The cost to update a Will using the Public Trustee is $220, while creating updates with a solicitor may incur hourly fees which could add up depending on the complexity of the changes required. When you create a WIll with Safewill it costs $160 and includes a free year of updates. After the initial year the subscription only costs $15/year for unlimited updates.
It’s important to note that the ongoing subscription includes other benefits - for example, if there are any changes to the law we will make these updates directly to your Will and send you a new one, or will notify you that action needs to be taken on your end (e.g. if superannuation regulations change). We are also building new features that our users have asked for to be included in that subscription.
Secure storage and privacy
Paper-based Wills are often stored somewhere inside the home. But lockboxes, or safes are not always foolproof when it comes to foul play. Storing your Will on the Cloud offers greater security and privacy for your Estate Plan. Safewill uses global best practice systems for security and data protection, including encryption, user verification and secure hosting. Our data is encrypted and is hosted on AWS servers, which are amongst the most secure in the world.
Storing your Will on our servers also means when the time comes for your friends and family to administer your deceased estate, time won’t be wasted searching for the documents through filing cabinets, solicitor’s offices and private hiding spots.
Seven Day Support
Throughout the duration of your subscription our customer support team will be by your side to help you out throughout the process. If you have technical issues they are available on live chat or over the phone 7 days a week. Most lawyer’s offices and public trustees simply don’t operate over the weekends, so you don’t get the same turnaround time if you want to make changes to your Estate Plan via these methods.
Our customer support team is part of the reason Safewill is Australia’s Highest rated End-of-life Platform. Customers around the country are always telling us how easy it is to use our service and the difference our customer support team makes to the Will-writing process: but don’t take it from us, our reviews speak for themselves.
Every Will created and updated on Safewill is reviewed by our expert lawyers. This means we can guarantee any changes or updates you make during the subscription process will be valid under Australian law - but without the price tag of using a traditional law firm.
Education, information and exclusive deals
When you become a subscriber we give you access to a wealth of estate planning resources. Our premium members will receive a fortnightly newsletter which offers hundreds of articles, Q&As and tools to help you learn about and prepare for end of life.
As Safewill transitions to become Australia’s biggest end-of-life planning platform we will also give you discounts for any upcoming products we launch and exclusive deals with our partners to help you complete your total Estate Plan.
Pause anytime or cancel for free
If you decide you don’t want to continue paying for the subscription model you can pause the service or cancel it any time for free. This means you will no longer be eligible to make changes to your Will without first unlocking your account.
If you realise you need to make additional changes to your Will it only costs $80 to unlock your account, because it wouldn’t be fair to charge full price for a completely new Will. If you wish to cancel you can do so by logging on to your account and selecting "My Account" and then "Cancel subscription".
We encourage people to sign up for our yearly subscription service because we believe a Will should not be a static document. As life changes, a Will is something that changes with you. Major life events like the birth of a new family member, getting married or buying and selling property all warrant an update to your Estate Plan.
While you may be hesitant to sign up for a subscription, $15 a year is a small price to pay when it comes to safeguarding your future. Any kind of subscription costs money - from streaming services like Netflix, food delivery services like Hello Fresh and Cloud or Email storage services like Gmail and Google Drive. The only difference is we charge yearly instead of monthly.
Disclaimer: The information contained in this article is not intended to be a substitute for legal advice but to act as a basic educational guide. If you have concerns or queries you should consult a legal professional about your specific circumstances.